From the initial listing right through closing, Andrea ensured that the entire process went smoothly. She responded immediately to all of our questions, and was dedicated to making sure we had all of the information that was needed. We would recommend Andrea without hesitation---she's the best!
". She was involved from the beginning to the end and was an amazing advocate and representative for me during the entire process. She is approachable, dependable, and very professional. I would recommend her to anyone who is looking for a dependable Realtor.
She always responded in a timely manner, kept it professional and was efficient. We enjoyed having her as our realtor. Would definitely recommend to anyone!
It can be very stressful finding the perfect home but Andrea's positive attitude will keep you in high spirits. She will be there from beginning to end and is always available to answer questions. I would definitely recommend her and if possible work with her again in the future.
I have seen in this industry sometimes people pushes you to buy the house but Andrea explains pros and cons of each house and made me very comfortable.She is my Family Realtor Thank you Andrea for your help and wish you a good luck.
!! We are first time home buyers, so we had 0 idea of how the process of buying a home goes. She was so sweet, walked us through everything very thoroughly, told us none of our questions were stupid although I'm sure some were, and drove all over to look at houses with us. When our first offer on a house got turned down, she told us not to lose hope and that there are SO many beautiful houses out there. She was right! She really knows her stuff! She's an AZ native and is VERY familiar with the east valley area (probably much more, but that's the general area we were looking), and is very tuned in to the housing market here. I feel like we barely did any work in finding and buying our home because she was so on top of things and always told us what came next. I can't say enough good things about our experience with her, and have already been telling any friends looking to buy a house to go with her. Plus, she is just one of those people that everyone loves! Even our almost 2 year old son, who is very much in the stranger danger phase, would get sooooo excited to see her. Whether you're listing or looking to buy, you will LOVE Andrea!!!
She is patient and willing to show any homes that you're interested in. Andrea responds quickly to requests and questions. I've used her services to purchase two homes and sell one and each time it was a very pleasant experience.
From the very beginning she was empathetic and understanding. She committed to a follow up schedule with me and stayed true to her promise throughout. For instance, the seller owed me money from earlier in the negotiation process for a fee. It was never given to me at closing. Andrea stayed on top of it for a month after closing even though she didn't have to. I finally received it because of her persistence. The seller's movers accidentally broke a lamp that had to be custom ordered. It took it a month and a half to show up. Andrea consistently checked in until I received it. I would highly recommend Andrea to anyone in the market looking for a home. She was great!
She consistently went over and above to make sure I found the perfect home
She has been renamed by my kids as their "girlfriend", they would fight to be the first ones to greet her and hold her hand as we walked through the houses we looked at. We have just purchased our second house with the help of Andrea and American Allstar Realty. I would highly recommend the American Allstar Realty team and Andrea to anyone, they made house hunting easy, stress free and fun!
My agent Andrea Ortega went above and beyond he duty to help us transition from Illinois to Arizona, from getting utilities on to pushing lender to fund the loan and title to record so we could get the keys. She helped me find cleaning people to clean the house prior to our arrival as well as perform my final walk through so I wouldn't have to fly there again prior to relocating. I was only in town a week and she showed us properties everyday until we found the right house. She was a God send--since we never bought Realestate outside of our home state of IL. From the very begging she held our hands and never let go. She answered my phone calls and my questions and got the answer for us when she wasn't sure of the answer. God blessed us with Andrea and her caring attitude and knowledgable expertise in using my VA loan to purchase our new home with a 7ft in ground pool.
She spends time listening to what you're looking for. She arranges several properties for you to see that meet your criteria. She works around your schedule. And, she takes care of all the annoying details (like making sure the inspectors do things quickly, following up with the seller, keeping the lender and title company on track). She made the whole house-buying process a fun venture, not a stressful task. In addition to all that, she's funny and personable. I highly recommend Andrea for your next home purchase or home sale.
She is friendly, professional and just overall on top of her game! Her follow through and dedication to meeting her client's needs are top notch. Selling my home is stressful and her encouragement and professionalism has made it that much easier.
I would definitely recommend her and American Alstar to friends and family. She was always available with advice and to answer questions which was really important to me and my fiance due to us being first time homebuyers. She was more then we could ask for in a realtor!!
Andrea listened to our list of requirements and after a few marathon outings, we found our perfect house. I couldn't imagine going through this experience without Andrea. Her familiarity with the area, professionalism, and easy going personality were invaluable. I would highly recommend Andrea Ortega to anyone interested in purchasing a home.